font size: Reduce font size Increase font size Print This Page

Contact Us

Call Center hours: Monday through Friday 8:00 a.m. to 8:00 p.m.

Walk-ins are welcome Monday through Friday 8:00 a.m. to 4:30 p.m. 214 Dartmouth Ave. S.W. Canton, Ohio 44710

TDD / TTY Line:
Customer Service Line:
Providers Only:

Extended Hours of Operation: October 1 through February 14
Call Center hours: Seven days a week 8:00 a.m. to 8:00 p.m.
Customer Service Email: Click here
Compliance/FWA Hotline - 866-307-3528 or via email - click here

Online Contact Form

Please complete the form below by entering as much information as possible and we will get back to you as soon as possible.

I am
Your Name*
Phone Number
Email Address*
Member ID**
Group Number*
Date of Birth**
** This is required for inquiries regarding member account information.